Terms

Ticket is for Sweet Spot Festival, not for a specific artist. Artists and schedule is subject to change without notice. Artist cancellation is not grounds for refund. The ticket is a revocable license for the time/date listed on the ticket. “Management” means Sweet Spot Festival OÜ and it’s affiliates. Management reserves the right without the refund of any portion of the ticket purchase price, to refuse admission or to eject any person who fails to comply with the rules of the venue, local, Estonian law or whose conduct is deemed illegal, disorderly, or offensive by Management. Persons entering the facility are subject to search for contraband. The resale or attempted resale of the ticket for a price higher than that appearing on the ticket is prohibited and if discovered will result in the ticket being voided without refund. The ticket may not be used for advertising promotion (including contests and sweepstakes), or other trade purposes without the express written consent of Management. Ticket user consents to Management’s use of their image or likeness incidental to any video display, transmission, or recording of the event.

Privacy policy

Sweet Spot Festival has assumed the obligation to protect its customers privacy. For that purspose we have compiled the present Privacy Policy principles regarding collection, use, publication, transmission, and storage of customer data. Our Internet-based activities are in accordance with the laws of the Republic of Estonia and the relevant legislative acts of the European Union, as well as all the best practices. Please take a few minutes and familiarize yourself with our Privacy Policy.

Personal data collection and use

Personal data is the data Sweet Spot Festival collects for the purpose of identifying and communicating with the customer. Personal data collection will occur with the client's consent when making a purchase in the online store (name, e-mail, phone number).

Using the collected personal data

By using the collected personal data we can inform our clients about Sweet Spot Festival upcoming events and campaigns. Those customers who do not wish to receive our newsletter, may unsubscribe from the mailing list at any time. Collected personal information is also used to fulfill obligations towards customers.

Changing the personal information

Clients can edit their personal information through info@sweetspot.ee

Personal data security

Sweet Spot Festival uses all sorts of precautionary measures (including administrative, technical and physical) to protect the customers' personal data. Only the authorized personnel has access to data processing and editing.

Security

All the personal data posted while shopping in Sweet Spot Festival online store are considered confidential information. Personal data and bank transaction security is guaranteed by protected data transmission channel.

Privacy Policy terms and changes

We reserve the right to make changes to the terms of Privacy Policy, if necessary. We assume that customers have familiarized themselves with the Privacy Policy and agreed to its terms before using our web site. Feel free to contact us via e-mail info@sweetspot.ee regarding all issues related to privacy policy or data processing.